E-care logo

E-Care Reverse Logistics is a Dutch company located in Duiven. We have grown to an importand player in the repair and logistics fields of the European servicemarket. With the strategic position of the Netherlands as a gateway to Europe is our company optimally positioned. In a logistics network that we manage along with our partners across Europe we work towards a cost effective service solution..

Vision on quality

Kwaliteit staat bij ons hoog in het vaandel. Door procesbeheersing en continue verbetering realiseren wij optimale kwaliteit van onze dienstverlening. Als één van de eerste Europese service bedrijven in de IT/CE branche werden wij gecertificeerd voor het ISO-9001 standaard. Sindsdien worden wij jaarlijks gecertificeerd volgens de laatste ISO standaard. Ons streven is "Total Customer Satisfaction".

Our services

  • Repair, refurbish and rework of IT and consumer electronics;
  • Logistical service for dealers and consumers;
  • Service solutions;
  • RMA Support & Warranty Handling;
  • Helpdesk for dealers and consumers;
  • Parts and accessories sales;
  • Expanded webtool for dealers;
  • Install service and projects.

Our quality principles

  • Top quality in repair and service;
  • By continuously improving we grow to the position of best service provider;
  • Creating added value for our customers;
  • Challenge our employees to be the best self they can be;
  • Accountability and integrity is paramount in everything we do.